I was 18 and in my first “managerial” job. I.e…

Swing Shift Manager at a fast food burger joint. Like every place, we had a couple of”usuals” who were a**holes for the sake of being a**holes. One of them, an over-the-top egregiously aggressive woman who found fault with everything, would go ballistic if you so much as failed to address her as “ma’am” in every sentence.

Things came to a head when she was so rude to one of our counter clerks that she made the girl cry. I told the girl to go back to the break room and take a breather, and then calmly informed the woman that she was no longer welcome in our store. That triggered the nuclear option. I waited for the screaming and cursing to stop, waved her to the door, and then watched as she left.

I sent Corporate her CC number and license plate info, and they sent her a “you’re banned from ALL the stores” letter, filed it with the local PD, and told us to call the cops immediately if she ever showed up in our store again.

Which she did. A few weeks later, she showed up ready to launch into another tirade for whatever imagined offense might occur. We politely kicked her out despite her screaming that the do-not-trespass order was fake, wasn’t legal, didn’t apply to her, her lawyer said, etc.

It happened again a couple of times, but eventually her luck broke and there happened to be two cops on their dinner break in the restaurant.

I was on shift that night. And I can tell you that I have rarely been so satisfied as when I showed the officers the order, identified the woman as the person referred to in it, told them about the frequent return visits and then watched them arrest her on the spot. Best of all, I never had to testify- she went totally ballistic and scratched a cop’s face. No need to book her for trespassing when resisting arrest and cop assault were so convenient!

Now, the vast majority of this story is Instant Karma. So why am I posting this here? The answer is simple: After they hauled her away, I noticed that her car was still in our lot… Oh yessss. That call to the towing company was the most satisfying two minutes of my young life. Sure, I could have just let it sit there until she came back for it. But make my register clerk cry?

Yeah, enjoy your trip to the impound lot… ma’am

Dealing with a bank is a headache to start with, but sometimes they go that extra mile to be especially irritating.

This man had an interesting encounter, to say the least, with his bank about his credit card.

Check out how he handles it…I would have done the same!

Some people are so cruel! It’s like they almost go out of their way to ridicule others about the very thing they’re most embarrassed about. And being on this receiving end of this is terrifying. I mean, imagine someone exposing your darkest secret in public! It would be crushing.

But sometimes, we’re fortunate enough to have a guardian angel on our side. This story is about a customer who refused to be served by a cashier who had a little more hair on her upper lip than the average woman. In fact, he’s too insensitive to think she might have any feelings at all and he mocks her in front of the whole store. But he’s in for a surprise when another customer interjects.

Read the powerful story below to see this how she sets this abusive person straight.

(I am in line to purchase books. The cashier is a teenage girl who has somewhat obvious dark upper-lip hair. The customer she is currently serving speaks up.)

Customer: “Is there anyone else who can scan my books?”

Cashier: “I’m sorry, sir, but the only cashiers we have today are my colleague and myself.”

Customer: “Your manager, then.”

Cashier: “I’m sorry; she’s covering in the café right now. They’re very busy as you can see.”

Customer: “Well, I’m not having some hairy bimbo with a mustache touching my books!”

(The cashier looks like she’s about to cry. Having heard his last comment, I look up from reading the back of one of my books.)

Me: “Sir, there’s no need to be rude. She’s just doing her job, and you berating her isn’t helping.”

Customer: “No one asked you!”

Me: “No, but you just happened to have p***** off the wrong person. Do you have a smart phone?”

Customer: “Pssh, who doesn’t?”

Me: “Do me a favor and google ‘polycystic ovarian syndrome.’”

Customer: “That isn’t real.”

Me: “Google it.”

(The male customer takes out his phone and starts searching the internet. By this point, nearly everyone is watching the exchange, and a few people have run for the manager.)

Customer: “It’s some woman thing.”

Me: “It’s a disease caused by an imbalance between the estrogen and testosterone in a woman’s body. It messes with her whole reproductive system, and the increased testosterone can cause excess oil production, a slightly deeper voice, increased body hair and the possibility of a visible Adam’s Apple. Oh yeah, and in extreme cases, it can cause a woman’s body to be more boyishly shaped.”

Customer: “The h***! How would you know?! This s*** makes girls look like Bigfoot!”

(I point to the surplus of blonde hair on my arms, my somewhat broad shoulders, the marks of waxing on my neck, and the very slight Adam’s Apple.)

Me: “You happen to be talking to someone who has known she’s had the disease for the last 10 years. My case is on the line of moderate to severe. It’s treatable, but the only options out there have already nearly killed me once, so I just wax and the rest of me is what it is. Regardless of whether this poor girl has it or not, you shouldn’t just judge people because of a little hair.”

Customer: “So, you’re really a man.”

Me: “No, I’m all woman, but a woman willing to kick your a** if you don’t apologize to this girl.”

(The customer turns around and sees that not only is the cashier crying, but the manager and security have appeared.)

Me: “Miss, if it makes you feel any better, I’ve been in your shoes. I got made fun of all through high school.”

(Security takes the guy and disappears. I walk up to the counter and put my books down.)

Me: “I know it was presumptuous of me to throw ‘PCOS’ out there, but the look on your face when he made his comment looked all too familiar. My apologies.”

Cashier: “I was just diagnosed with it a few weeks ago; it hasn’t sunk in yet. I got my first paycheck from here today and was going to get my lip waxed after work. How did you know?”

Me: “Pretty much the comment he made about your lip. You know, aside from that, I can’t tell at all.”

Cashier: “Really?”

Me: “Really. You are a very lovely girl. There are support groups and such online where you can talk to other women and girls. You’re not alone.”

(The cashier starts crying again, so the manager sends her on her break, and gives me an extra discount on top of my member card to thank me!)

Please share this and stand up for others when you see them getting abused!